I believe my fb was hacked and my password was changed. I was logged out and when I pu...

GetHuman-tda's customer service issue with Facebook from June 2018

5 views
 | 
277 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-tda do it?
Waiting to hear how GetHuman-tda fixed the problem to share with other customers.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tda's own words
I believe my fb was hacked and my password was changed. I was logged out and when I put in my password it told me it was a previous password. The email that is linked to my account, I no longer can gain access to. What can I do?
GetHuman-tda did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tda fixed the problem
We are waiting for GetHuman-tda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-tda fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-tda
Jun 8th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 277 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tda started working on this issue
Jun 8th 2:11pm
GetHuman-tda indicated the issue is not fixed yet.
Jun 8th 3:12pm
GetHuman-tda indicated the issue is not fixed yet.
Jun 8th 3:13pm
GetHuman-tda confirmed the issue is fixed. Hooray!
Jun 9th 3:12pm