I was at a bart station in concord, Ca. In a disabled senior on a walker, I was checkin...

GetHuman-vhugill's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vhugill's own words
I was at a bart station in concord, Ca. In a disabled senior on a walker, I was checking my Facebook and a guy strolled past me ripping the phone out of my hands. I tried to chase him but—-duh!!*Sometime later I’m notified by fb that I have misused the account and am blocked. I needed to send I’d proof of who I am. But there’s no address, and I don’t have scanning capability or the knowledge to do so. My nephew said just sent up a new account. Got new email, new password I’m back on for * days. Notice send picture proof of who U are. I did that through fb, but I was denied and disabled account again. What’s up. FB is really important to me, it’s a large part of my life. I know y’all don’t want me to make Instagram my main social media. That’s not good for business. Thanks for ur help. Vicki Hugill
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Customer service issue
Reported by GetHuman-vhugill
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 476 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-vhugill started working on this issue
Jun 7th, 2018 9:32pm
GetHuman-vhugill indicated the issue is not fixed yet.
Jun 9th, 2018 5:50am