I dont have old phone or number. Can't access account without the old phone number. Its...

GetHuman-mirrorma's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-mirrorma's own words
I dont have old phone or number. Can't access account without the old phone number. Its been since NOVEMBER **** and I am tired of NOT GETTING HELP!! ******
GetHuman-mirrorma did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mirrorma
Jun 7th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 549 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mirrorma started working on this issue
Jun 7th 8:22pm
GetHuman-mirrorma indicated the issue is not fixed yet.
Jun 7th 8:24pm