I have have payed for items on Facebook that didn't arrive due to the delivery taking t...

GetHuman-louisedy's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-louisedy's own words
I have have payed for items on Facebook that didn't arrive due to the delivery taking the items. The person I have purchased the items from got his account hacked, I bought the items on the **th February. I was meant to get my money the **th May, I am still waiting. I'm trying to contact the seller to see when I am getting my money back and that I need it asap and my messages are not going through. **I have waited months for my money and been patient but it is ridiculous now.**Can you help me?
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Facebook

Customer service issue
Reported by GetHuman-louisedy
Jun 7th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 109 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-louisedy started working on this issue
Jun 7th, 2018 8:10pm
GetHuman-louisedy indicated the issue is not fixed yet.
Jun 8th, 2018 11:03am
GetHuman-louisedy indicated the issue is not fixed yet.
Jun 8th, 2018 11:05am
GetHuman-louisedy indicated the issue is not fixed yet.
Jun 8th, 2018 11:12am
GetHuman-louisedy indicated the issue is not fixed yet.
Jun 8th, 2018 7:29pm
GetHuman-louisedy indicated the issue is not fixed yet.
Jun 9th, 2018 6:45am