A profile that friend requested me through my mutual friends is a false profile going b...

GetHuman-gavinfro's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-gavinfro's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gavinfro will want to follow the link below to head to their help center. We will check on GetHuman-gavinfro later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-gavinfro's own words:
A profile that friend requested me through my mutual friends is a false profile going by the name of Aline Smiley. After a short messenger chat the person revealed they are an African male and tried to blackmail me saying he had sensitive information such as nude video of me. The link he provided saying he had sent it to my children as I would not comply didn’t contain anything. The profile has been reported but he stated he has many other false profiles also. I have the message list still although I have unfriended the account.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-gavinfro
Jun 7th, 2018 - 12d ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-gavinfro started working on this issue
Jun 7th 7:27pm