my account wants me to update my privacy settings but they are sending a code to an old...

GetHuman-robynlil's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-robynlil's own words
my account wants me to update my privacy settings but they are sending a code to an old number and now I cant access my account. the email used to set up the account is also an old one and i am still unable to access my account
GetHuman-robynlil did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-robynlil
Jun 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 57 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-robynlil started working on this issue
Jun 7th 3:48pm
GetHuman-robynlil indicated the issue is not fixed yet.
Jun 18th 2:09am