This hacked account is still up. Facebook has done nothing to correct this issue.

GetHuman-mysweetp's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mysweetp's own words
Someone has hacked into my old account. I no longer have access to that account and have not used it in * years. Now someone is in that account posting as m and sending friend requests, even to me. I have reported this several times and so have several of my friends and it is still not corrected. I don't have the email or phone number associated with that old account but can provide a picture of the profile.
GetHuman-mysweetp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mysweetp fixed the problem
After the account was reported several times by me and friends it was finally deleted by Facebook.
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman-mysweetp
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
GetHuman-mysweetp shared how to fix
Seen by 5 customers so far
Similar issue to 631 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mysweetp started working on this issue
Jun 7th, 2018 3:13pm
GetHuman-mysweetp indicated the issue is not fixed yet.
Jun 7th, 2018 4:14pm
GetHuman-mysweetp indicated the issue is not fixed yet.
Jun 7th, 2018 4:15pm
GetHuman-mysweetp confirmed the issue is fixed. Hooray!
Jun 8th, 2018 5:23pm