My wife Heather Settatree died more than a year ago. Today I received a text message s...

GetHuman759742's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman759742's own words
My wife Heather Settatree died more than a year ago. Today I received a text message saying Heather Settatree is on Facebook and I could friend her. She was my wife and friend for ** years. While I would love to renew the friendship I don’t think they have Facebook in heaven. Please delete her account or mark as deceased
GetHuman759742 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman759742
Jun 7th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 395 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman759742 started working on this issue
Jun 7th 3:05pm
GetHuman759742 shared this issue with friends on Facebook
Jun 7th 3:06pm
GetHuman759742 indicated the issue is not fixed yet.
Jun 7th 8:01pm
GetHuman759742 indicated the issue is not fixed yet.
Jun 10th 10:38pm