While I was asleep I got an email and a text message that someone had tried to get into...

GetHuman-smartnsi's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-smartnsi's own words
While I was asleep I got an email and a text message that someone had tried to get into my account from another state now I'm trying to re figure I put in * new password and I am in a constant circle of confirming my identity I even sent in a photo ID. My name is Rachel Coffman McMillen, and now I can I've been deleted from messenger and I can't get into my account at all I keep having it send codes that never come I need help
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Facebook

Customer service issue
Reported by GetHuman-smartnsi
Jun 7th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 135 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-smartnsi started working on this issue
Jun 7th, 2018 1:59pm
GetHuman-smartnsi indicated the issue is not fixed yet.
Jun 7th, 2018 3:43pm
GetHuman-smartnsi indicated the issue is not fixed yet.
Jun 7th, 2018 3:45pm
GetHuman-smartnsi indicated the issue is not fixed yet.
Jun 7th, 2018 3:45pm