I helped a friend set up her new LG Premier cell phone...activation and adding apps. Al...
GetHuman-bssmith's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-bssmith's own words
I helped a friend set up her new LG Premier cell phone...activation and adding apps. All is well except Facebook. There is someone else's account on her phone instead of hers! She can reach her account but has to type in her name. I sent info to FB about it two days ago, but nothing has changed. What do I do to restore her account without interfering with his? I don't know if both of them show the same info or not. I have my friend's password for FB and other info. She wants her account on her phone...not his!
GetHuman-bssmith did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bssmith fixed the problem
Again, FB was no help at all. They 'appreciated my feedback' and said nothing else. It finally occurred to me that the problem might be solved by uninstalling the FB app and reinstalling it. That worked!
Please help with my Facebook issue
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