Facebook log in is not accepting my password, I cannot access the email linked to my ac...

GetHuman-aprilkol's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-aprilkol's own words
Facebook log in is not accepting my password, I cannot access the email linked to my account and have gotten the codes from my friends to recover my account. I have entered the codes, the new email address and a new password. Have not received the reset email as a result.
GetHuman-aprilkol did not yet indicate what Facebook should do to make this right.
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How GetHuman-aprilkol fixed the problem
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Customer service issue
Reported by GetHuman-aprilkol
Jun 7th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 447 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-aprilkol started working on this issue
Jun 7th 10:43am
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 7th 12:05pm
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 7th 12:06pm
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 8th 11:59am
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 8th 11:59am
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 10th 7:42pm
GetHuman-aprilkol indicated the issue is not fixed yet.
Jun 10th 7:43pm