Please re-activate our Facebook account. We deeply apologize for the inconvenience caused. The reason I use an English name is because I am a Chinese, and our names are not so easy to remember and pronounce, that is why we all have English name. But I did not notice that people have to use their real name for registration. And the second reason which may cause this problem is we are in China, and we need to use VPN to open Facebook, and sometimes we use free VPN which the IP address are different from last time we logged in. My real name is Zhiheng Chen, and I have attached my p***port to identify myself. And my English name is Bryan Chan, which I have attached my visiting card as my alternative ID. So please re-activate my Facebook account. It contains our company page, it is really important to us. Thanking you!
I trust that Facebook will make this right and come up with a resolution that is fair.