My account has been disabled for posting something I didn’t know was going to violate t...

GetHuman646991's customer service issue with Facebook from June 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman646991's own words:
My account has been disabled for posting something I didn’t know was going to violate the terms in a closed group, it was my first offence and I was nitified on Facebook that I would only have a ban for * days from posting, (fine I could live with that) however a day p***ed and I was logged out. When I tried to sign back in it said my account has been disabled! I don’t understand why I’ve been blocked from Facebook now. I’ve tried submitting a report but had nothing replied. I tried making a new Facebook and it was removed within a week. I need this to go away after being on Facebook for almost * years you can imagine it became a way of life and it’s unfair to completely remove someone from it after a first offence.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman646991
Jun 7th, 2018 - 11d ago
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GetHuman646991 started working on this issue
Jun 7th 6:22am