This issue has not been fixed and it says that it has. This is rediculous and if i cant get a real person to help me then i will not be creating a new account!

GetHuman-khesler's customer service issue with Facebook from June 2018

Help with my Facebook issue
Recover my p***word ... I can't access my Facebook account. I forgot my p***word and i no longer have access to the e mail that is registered to recover my p***word. It does not give me an option to send any recovery codes to my phone and asking my selected recovery friends does not work. I have no way to get back into my acct. Please help.
I have been trying to recover my p***word all day. I have followed all the steps, went through help center, contacted my trusted friends for recovery codes and EVERYTHING and nothing is working!
Id like for my p***word to be reset or atleast the option to text my number a recovery code so i can reset it myself. I dont have access to anything but my cell phone
I have been a costumer since around ****.
I have literally tried everything. ..
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Customer service issue
Reported by GetHuman-khesler
Jun 7th, 2018 - 14d ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 387 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-khesler started working on this issue
Jun 7th 4:58am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th 5:02am
GetHuman-khesler shared this issue with friends on Facebook
Jun 7th 5:04am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th 8:47am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th 7:29pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 8th 8:50am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 9th 11:26pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 11th 7:28pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 11th 7:29pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 14th 2:32am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 14th 2:33am