This issue has not been fixed and it says that it has. This is rediculous and if i cant get a real person to help me then i will not be creating a new account!

GetHuman-khesler's customer service issue with Facebook from June 2018

47 views | 387 similar | 0 following
Help with my Facebook issue
GetHuman-khesler's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-khesler will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-khesler can let us know if they help or not.
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The issue in GetHuman-khesler's own words
Recover my password ... I can't access my Facebook account. I forgot my password and i no longer have access to the e mail that is registered to recover my password. It does not give me an option to send any recovery codes to my phone and asking my selected recovery friends does not work. I have no way to get back into my acct. Please help.
I have been trying to recover my password all day. I have followed all the steps, went through help center, contacted my trusted friends for recovery codes and EVERYTHING and nothing is working!
Id like for my password to be reset or atleast the option to text my number a recovery code so i can reset it myself. I dont have access to anything but my cell phone
I have been a costumer since around ****.
I have literally tried everything. ..
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Facebook
Customer service issue
Reported by GetHuman-khesler
Jun 7th, 2018 - 2 years ago
Fixed
Seen by 47 customers so far
Similar issue to 387 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-khesler started working on this issue
Jun 7th, 2018 4:58am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th, 2018 5:02am
GetHuman-khesler shared this issue with friends on Facebook
Jun 7th, 2018 5:04am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th, 2018 8:47am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 7th, 2018 7:29pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 8th, 2018 8:50am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 9th, 2018 11:26pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 11th, 2018 7:28pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 11th, 2018 7:29pm
GetHuman-khesler indicated the issue is not fixed yet.
Jun 14th, 2018 2:32am
GetHuman-khesler indicated the issue is not fixed yet.
Jun 14th, 2018 2:33am

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