I forgot the password and the email that I used to for my restaurant Facebook page. I w...

GetHuman-gncagenc's customer service issue with Facebook from June 2018

174 similar
0 following
Help with my Facebook issue
GetHuman-gncagenc's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gncagenc will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gncagenc can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gncagenc's own words
I forgot the password and the email that I used to for my restaurant Facebook page. I wasn't active on it for years and I completely forgot the login information and who had the admin role. It's really important for me to get it back because it is the Facebook page of our restaurant and it would be really hard for us to build a following from scratch. Please let me know if you need any extra proof that it is my page. The page is : https:**www.facebook.com*Restaurants-La-Popessa-**************** **...Thank you!
GetHuman-gncagenc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-gncagenc fixed the problem
We are waiting for GetHuman-gncagenc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gncagenc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gncagenc
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 174 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-gncagenc started working on this issue
Jun 7th, 2018 3:12am
GetHuman-gncagenc indicated the issue is not fixed yet.
Jun 8th, 2018 3:48pm
GetHuman-gncagenc indicated the issue is not fixed yet.
Jun 8th, 2018 3:50pm