I received an email stating that I had changed the password about * days ago. I did NOT...
GetHuman-sugsrfoo's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sugsrfoo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sugsrfoo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-sugsrfoo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sugsrfoo's own words
I received an email stating that I had changed the password about * days ago. I did NOT change my password. When I called the call center in Delhi he said my account was being used by someone in Texas and San Diego but I live in Missouri! I would like to see my Facebook turned back over to me and those other guys kicked out of my account permanently! Can you help me as I cannot access my account and I’ve made about * attempts to change the password and when it emails me the password was changed but it doesn’t work! I am so afraid that these guys will start sending **** to my friends or delete all my friends and I don’t want that! Can anyone please help me, please?*Thank you,*Julee Keller
GetHuman-sugsrfoo did not yet indicate what Facebook should do to make this right.
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