I received an email stating that I had changed the password about * days ago. I did NOT...

GetHuman-sugsrfoo's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sugsrfoo's own words
I received an email stating that I had changed the password about * days ago. I did NOT change my password. When I called the call center in Delhi he said my account was being used by someone in Texas and San Diego but I live in Missouri! I would like to see my Facebook turned back over to me and those other guys kicked out of my account permanently! Can you help me as I cannot access my account and I’ve made about * attempts to change the password and when it emails me the password was changed but it doesn’t work! I am so afraid that these guys will start sending **** to my friends or delete all my friends and I don’t want that! Can anyone please help me, please?*Thank you,*Julee Keller
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Facebook

Customer service issue
Reported by GetHuman-sugsrfoo
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
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GetHuman-sugsrfoo started working on this issue
Jun 6th, 2018 10:54pm