Someone changed my password and is using my page I no longer have access to

GetHuman-nuvia's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-nuvia's own words
Get back access to my Morgan martini Facebook account that got hacked. My hacker changed my password. ... Someone hacked into my Facebook account and changed my password now I can't get on my page anymore. There also posting a lot of things on my page.My username is my old phone number that phone broke and I no longer have it and I don't know the other numbers my hacker put on my page. My last password was nuviasen** until someone got into my account and changed it the name on my Facebook is Morgan martini my username is my old number ********** my birthday's ****** I was born Orlando FL and been living in Ocala. Can you please help me get back into my Facebook page. Thanks
I expected to get help with this situation but I'm not getting anywhere for some reason.
They could make this right by talking to me so I can show proof this is me and that is my Facebook that someone hacked and changed the password.
I've been a customer for *years now.
I have an issue with Facebook too
How GetHuman-nuvia fixed the problem
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Customer service issue
Reported by GetHuman-nuvia
Jun 6th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 30 customers so far
Similar issue to 683 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nuvia started working on this issue
Jun 6th 8:04pm
GetHuman-nuvia shared this issue with friends on Facebook
Jun 6th 8:23pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 6th 10:08pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 6th 10:09pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 6th 10:09pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 6th 10:16pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 6th 10:18pm
GetHuman-nuvia indicated the issue is not fixed yet.
Jun 7th 9:13pm