got a pop up when to close it , came up again while scrolling , took me to another p...

GetHuman-dakotakn's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dakotakn's own words
got a pop up when to close it , came up again while scrolling , took me to another page , when I went to close that down , all of a sudden all these payments started to come out of my bank account cleaned out both my checking and my visa card which I had no clue was sitting on my personal file until after the fact , this was on Friday June *st , change my password called the bank reported fraud , though everything was cleared up , today June *th I get messages from people and can see some else responding to them ( it wasn't me ) trying to get them to click on this picture , again went change my password , showed the activity even got an email saying some one in a different location used a confirmation email to change things on my account I have forced locked the account up by not answering the questions correctly since I do believe they are getting emails from Face book I would like you to use another email address of mine to contact me

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Facebook

Customer service issue
Reported by GetHuman-dakotakn
Jun 6th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 343 others
0 customers following this

Timeline

GetHuman-dakotakn started working on this issue
Jun 6th, 2018 7:34pm

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