got a pop up when to close it , came up again while scrolling , took me to another p...

GetHuman-dakotakn's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dakotakn's own words
got a pop up when to close it , came up again while scrolling , took me to another page , when I went to close that down , all of a sudden all these payments started to come out of my bank account cleaned out both my checking and my visa card which I had no clue was sitting on my personal file until after the fact , this was on Friday June *st , change my password called the bank reported fraud , though everything was cleared up , today June *th I get messages from people and can see some else responding to them ( it wasn't me ) trying to get them to click on this picture , again went change my password , showed the activity even got an email saying some one in a different location used a confirmation email to change things on my account I have forced locked the account up by not answering the questions correctly since I do believe they are getting emails from Face book I would like you to use another email address of mine to contact me

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Customer service issue
Reported by GetHuman-dakotakn
Jun 6th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 343 others
0 customers following this


GetHuman-dakotakn started working on this issue
Jun 6th, 2018 7:34pm