We advertise our business on Facebook and I boost the posts. Every time I try and boost...

GetHuman757298's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman757298's own words
We advertise our business on Facebook and I boost the posts. Every time I try and boost a post it says the card did not work and we owe **.**. We have tried * times to update the card and it is changed when I check however it's still saying we owe **.**. This is very bad for our business to not be able to boost our posts. Why won't Facebook charge the new card????? This a real problem! Store name is elegante diva in ft worth Texas. Please fix this!!
GetHuman757298 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman757298
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 264 others
1 customer following this
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Timeline
GetHuman757298 started working on this issue
Jun 6th, 2018 7:25pm