I can’t log in to my account. I try to do security check but it dosent work

GetHuman-garciaem's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-garciaem's own words
The problem: I can’t log in to my account. I try to do security check but it dosent work
GetHuman-garciaem did not yet indicate what Facebook should do to make this right.
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How GetHuman-garciaem fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-garciaem
Jun 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 146 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-garciaem started working on this issue
Jun 6th 6:24pm
GetHuman-garciaem indicated the issue is not fixed yet.
Jun 10th 5:17am