Was told when I tried to login I needed to verify my account with ID. I did so and rece...

GetHuman756819's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman756819's own words
Was told when I tried to login I needed to verify my account with ID. I did so and received an email stating it was confirmed that it was me and to click the link. I clicked the link and it was not working. Clicked on the following link to change password and continued and it started me all over. Now nobody can see my account I can't access it now for some reason. I just want access to it again I have important messages and pictures on my profile. Please help
GetHuman756819 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman756819
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 240 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman756819 started working on this issue
Jun 6th, 2018 5:33pm
GetHuman756819 indicated the issue is not fixed yet.
Jun 6th, 2018 6:36pm
GetHuman756819 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 6:45pm