Was told when I tried to login I needed to verify my account with ID. I did so and rece...

GetHuman756819's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman756819's own words
Was told when I tried to login I needed to verify my account with ID. I did so and received an email stating it was confirmed that it was me and to click the link. I clicked the link and it was not working. Clicked on the following link to change password and continued and it started me all over. Now nobody can see my account I can't access it now for some reason. I just want access to it again I have important messages and pictures on my profile. Please help
GetHuman756819 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman756819
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 240 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman756819 started working on this issue
Jun 6th, 2018 5:33pm
GetHuman756819 indicated the issue is not fixed yet.
Jun 6th, 2018 6:36pm
GetHuman756819 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 6:45pm