My facebook account will not allow me to login in. It is saying that it will send me a...

GetHuman-shaunale's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
My facebook account will not allow me to login in. It is saying that it will send me a notification or text with the login code or generator code. I turned both the texts and notifications off though when I had access to my account. It's also saying I'm connected from another browser but I am on the same cell phone I have always used and this is the same browser.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-shaunale
Jun 6th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 65 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shaunale started working on this issue
Jun 6th 5:19pm
GetHuman-shaunale shared this issue with friends on Facebook
Jun 6th 5:19pm
GetHuman-shaunale indicated the issue is not fixed yet.
Jun 13th 7:11pm