I want to know if it's possible to provide proof that I Facebook messaged a person name...
GetHuman-mikerogs's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-mikerogs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mikerogs's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikerogs will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mikerogs can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mikerogs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mikerogs's own words
I want to know if it's possible to provide proof that I Facebook messaged a person named "Carrie" on March *th of ****. I don't need the content of the messages. Just the fact that I did. It's extremely important for reasons that are too hard to explain. But a little one year old boy's life and well being depend on it. Again...just show that I messaged "Carrie" on March *th, ****. Thanks so much.
GetHuman-mikerogs did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mikerogs fixed the problem
We are waiting for GetHuman-mikerogs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.