My Facebook would not update posts, which happens sometimes. No big deal. I just uninst...

GetHuman755900's customer service issue with Facebook from June 2018

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The issue in GetHuman755900's own words
My Facebook would not update posts, which happens sometimes. No big deal. I just uninstall and reinstall it. This time, when I went to log in, it says my email doesn't exist. My mother searched for me and my account is there. It wasn't deleted or anything. I do have another email, and I tried it, but an account with someone else's name came up. What can I do to prove I'm me so I can get into my account?
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Facebook

Customer service issue
Reported by GetHuman755900
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 201 others
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Timeline
GetHuman755900 started working on this issue
Jun 6th, 2018 1:51pm