I got hacked FB suggested I change my password. I got email number and followed the pro...

GetHuman-geraldbe's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-geraldbe's own words
I got hacked FB suggested I change my password. I got email number and followed the prompts,security friend recognize,that did not work, did the three times I got locked out of that option then the * reply thing that did not work rather then the log on with another device. Still no luck. They suggesested deleting Facebook app I did that. email is the only one I have, it will not let me open account.
GetHuman-geraldbe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-geraldbe fixed the problem
Searched for FB contact number, that was a joke the number they give you is a recording telling you to go to FB help site witch foes not help. Found this web site and told them what was happening and with in no time I was able to reset my FB account and get back on. Thank you GetHuman!
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-geraldbe
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman-geraldbe shared how to fix
Seen by 5 customers so far
Similar issue to 223 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-geraldbe started working on this issue
Jun 6th, 2018 7:54am
GetHuman-geraldbe confirmed the issue is fixed. Hooray!
Jun 6th, 2018 9:26am