This happened twice now. Someone is using a fake account under my cousins name and usin...

GetHuman-wesalas's customer service issue with Facebook from June 2018

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The issue in GetHuman-wesalas's own words
This happened twice now. Someone is using a fake account under my cousins name and using my picture on there. They’re people from the family, they call at night and hang up for no reason. And we have no idea who it is. Facebook took they’re page down a while ago but now he or she is back with another account using a different name but the same picture. I feel threatened and unsafe because everyone think its me and I’m bothering them. I reported the person and blocked them but I need immediate help please do some thing about this. This will go on if we don’t stop them. Please help me out. The accounts name is Noor Shalash and there is a picture of a girl with a scarf on.
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Facebook

Customer service issue
Reported by GetHuman-wesalas
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wesalas started working on this issue
Jun 6th, 2018 6:34am
GetHuman-wesalas indicated the issue is not fixed yet.
Jun 7th, 2018 9:48am