I login to my Facebook account and it tells me that it been * years since I have logged...

GetHuman-micahas's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-micahas's own words
I login to my Facebook account and it tells me that it been * years since I have logged into my account. I have the Facebook app on my phone and I check it everyday or every other day. The other thing is that when I click to recover to change the password it tell me the three options, I am right now am having an issue with my yahoo account. I have typed the right email in and password but does not allow me to access my account on my desk top.
GetHuman-micahas did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-micahas
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 196 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-micahas started working on this issue
Jun 6th, 2018 3:18am
GetHuman-micahas shared this issue with your circles on Google+
Jun 6th, 2018 3:24am
GetHuman-micahas indicated the issue is not fixed yet.
Jun 6th, 2018 2:12pm