I saw that my account was logged in at a number of different locations, I forgot my pas...

GetHuman754849's customer service issue with Facebook from June 2018

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113 similar
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0 following
Help with my Facebook issue
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The issue in GetHuman754849's own words
I saw that my account was logged in at a number of different locations, I forgot my password as I tried to change it and managed to get locked out. After I was sent a code to try getting a new password I got the error message that the code had been used too many times and to try again later, that was * days ago. I still cannot find a way into my account or to report that my account is actually mine so facebook can recover it, what should I do?
GetHuman754849 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman754849
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 113 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman754849 started working on this issue
Jun 6th, 2018 1:43am
GetHuman754849 indicated the issue is not fixed yet.
Jun 6th, 2018 3:20am
GetHuman754849 indicated the issue is not fixed yet.
Jun 7th, 2018 2:54am
GetHuman754849 indicated the issue is not fixed yet.
Jun 7th, 2018 3:07am