I have switched phones and phone numbers, my Facebook has two-factor authentification t...
GetHuman756466's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman756466's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman756466 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman756466's own words
I have switched phones and phone numbers, my Facebook has two-factor authentification turned on and is tied to my old number so when I receive a login code it gets sent to the wrong number. I need to change my number but can’t get into my Facebook account to do so. I have sent the pic of my government ID * times and have received no response and I’m not even sure it went through. I really need to get back into my account...it’s been almost a week.
GetHuman756466 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman756466 fixed the problem
We are waiting for GetHuman756466 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.