My name is Soo Yeon Lee. I recently lost my husband in a very horrible way. I found out...

GetHuman-opentcso's customer service issue with Facebook from June 2018

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402 similar
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0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-opentcso will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-opentcso can let us know if they help or not.
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The issue in GetHuman-opentcso's own words
My name is Soo Yeon Lee. I recently lost my husband in a very horrible way. I found out that some media is using a picture from his facebook without my family's permission. I would like to block the accout for now to protect him and my family. But I would like to save all of his posting for my family to rememer him. I know his account ID but dont have the password to access the account. Please contact me @********** to discuss this issue. I really need your help. Please contact me as soon as possible. Thank you!
GetHuman-opentcso did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-opentcso
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 402 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-opentcso started working on this issue
Jun 6th, 2018 4:08pm
GetHuman-opentcso indicated the issue is not fixed yet.
Jun 9th, 2018 5:06pm
GetHuman-opentcso indicated the issue is not fixed yet.
Jun 9th, 2018 5:07pm
GetHuman-opentcso indicated the issue is not fixed yet.
Jun 9th, 2018 5:17pm