My old Facebook account was hacked. I called a number that I thought was Facebook help line. They said I had to purchase a google play card for $***, give them the card number and they would use it to buy software to change the settings in my old account to stop the hackers. Is this right?*My account is only on my old IPad that is disabled. I have a new iPad with new email address below.
I trust that Facebook will make this right and come up with a resolution that is fair.