My old Facebook account was hacked. I called a number that I thought was Facebook help...
GetHuman-pegmarot's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pegmarot's own words
My old Facebook account was hacked. I called a number that I thought was Facebook help line. They said I had to purchase a google play card for $***, give them the card number and they would use it to buy software to change the settings in my old account to stop the hackers. Is this right?*My account is only on my old IPad that is disabled. I have a new iPad with new email address below.
GetHuman-pegmarot did not yet indicate what Facebook should do to make this right.
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