I just created a Facebook account today (********) and I was asked to submit a photo of...

GetHuman-salcanta's customer service issue with Facebook from June 2018

Help with my Facebook issue
I just created a Facebook account today (********) and I was asked to submit a photo of me to verify my iden***y and I have been locked out for some reason. All the information I have given is correct, and yet I’m still locked out which is very aggravating. I need to access my Facebook for the sole purpose of my side business in realestate and to reach out to important customers. The longer I’m locked out, the more money and time I’m potentially losing.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-salcanta
Jun 6th, 2018 - 18d ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 298 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-salcanta started working on this issue
Jun 6th 12:11am
GetHuman-salcanta indicated the issue is not fixed yet.
Jun 6th 1:57am
GetHuman-salcanta indicated the issue is not fixed yet.
Jun 7th 1:49am