I am locked out of my account. Verification code was supposed to be sent to new email...

GetHuman750927's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman750927's own words
I am locked out of my account. Verification code was supposed to be sent to new email. It was not. Put in codes from trusted cobtacts twice. Reset password , confirmation email sent but never recieved. Will not give me an option to select anything else like my phone nimber that is connected to account. I am locked out.
GetHuman750927 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman750927
Jun 5th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 298 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman750927 started working on this issue
Jun 5th 9:40pm
GetHuman750927 indicated the issue is not fixed yet.
Jun 5th 9:40pm