My old account which is my middle name and my last name only (Tiffany Walker) has been...

GetHuman-mscharl's customer service issue with Facebook from June 2018

336 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mscharl's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mscharl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mscharl's own words
My old account which is my middle name and my last name only (Tiffany Walker) has been hacked and the person who hacked it has sent my boyfriend (Will Moreland) a request. I am usure of who did this and would like to gain access to my old account to retreive pictures of my daughter (Heavenly Walker) who I gave birth to January *, **** and thaf is probaly the only thing i can remember on this account and supporting a up coming rap artist I dated at the time named K.O. real name is richard moreno. My real complete name is Charlotte Tiffanyy Walker displayed on my NEW account as that!
GetHuman-mscharl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mscharl fixed the problem
We are waiting for GetHuman-mscharl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mscharl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mscharl
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 336 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mscharl started working on this issue
Jun 5th, 2018 9:22pm