im looking to change my email address. from *****@***.com to *****@***.com. I am donna...

GetHuman-donnajel's customer service issue with Facebook from June 2018

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The issue in GetHuman-donnajel's own words
im looking to change my email address. from *****@***.com to *****@***.com. I am donna jelly. i was unable to get in with this jellybean account cause i dont go threw sympatico antmore its disabled.and it also said I changed my password and i dont remember doing this. thank you for the help. i opened a *nd account cause i thought i needed to. but i am trying to keep my original one. when i get this settled i will delete the *nd account. thank you.
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Customer service issue
Reported by GetHuman-donnajel
Jun 5th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 438 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-donnajel started working on this issue
Jun 5th 9:22pm
GetHuman-donnajel indicated the issue is not fixed yet.
Jun 6th 10:27pm
GetHuman-donnajel indicated the issue is not fixed yet.
Jun 6th 10:39pm
GetHuman-donnajel indicated the issue is not fixed yet.
Jun 8th 11:34pm
GetHuman-donnajel indicated the issue is not fixed yet.
Jun 8th 11:40pm