I forgot my password, and when I type in my mobile phone number to receive the code* it...
GetHuman-chokeonm's customer service issue with Facebook from June 2018
Help with my Facebook issue
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The issue in GetHuman-chokeonm's own words
I forgot my password, and when I type in my mobile phone number to receive the code* it never receives the message. Then it ask for me to select my email address for a code but, there isn't a email address for me to select. I've sent a picture of my ID a handful of times. The response I get the next day is "we've reviewed your report and it seems things have already been sorted out with my account"???? I made a new email incase someone did hack my account, I have trusted contacts. I've typed in every password I've ever used, the password says I have typed in a "old password" . Its allowed me to stay signed into messenger, please please please help :( I've only ever had * Facebook!!
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