I can't access my Facebook account that I have had for ten years! The recovery addresse...

GetHuman753630's customer service issue with Facebook from June 2018

Help with my Facebook issue
I can't access my Facebook account that I have had for ten years! The recovery addresses are old and deactivated so I can't access them. I have so many precious photos and memories on my old Facebook...please help!! My new phone number is on my old account
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman753630
Jun 5th, 2018 - 18d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 337 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman753630 started working on this issue
Jun 5th 8:16pm
GetHuman753630 indicated the issue is not fixed yet.
Jun 6th 10:15pm