OK, well my email that i have with Facebook is still the same I just don't know the pas...

GetHuman-toryawil's customer service issue with Facebook from June 2018

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The issue in GetHuman-toryawil's own words
OK, well my email that i have with Facebook is still the same I just don't know the password to get into my Facebook account when I do try to go and recovery my password its not telling me that my password has change then I try to type my name of my Facebook in where they say you can give your name or the password to my Facebook account so I give my name and I see myself so when I hit the one that says is this me I tap on it and does nothing I just want the password to my Facebook account please because it will not let me recover a new password
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Facebook

Customer service issue
Reported by GetHuman-toryawil
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 91 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-toryawil started working on this issue
Jun 5th, 2018 7:10pm
GetHuman-toryawil indicated the issue is not fixed yet.
Jun 5th, 2018 7:10pm