Somehow my account was deactivated because of wrong name although I used my correct nam...

GetHuman-ngocbich's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-ngocbich's own words
Somehow my account was deactivated because of wrong name although I used my correct name. I was asked for a proof to recover my account. After sending a picture of my ID, I was told to wait for the processing but there was still nothing. After a couple of attempts, I got it. I received an email from Facebook that my account was available now and I could sign in at anytime. But it wasn’t. I’ve been still told to wait for the checking procedures while I keep receiving notification emails from Facebook about my account as it is still really active. Nobody can find my account in the searching tool. Even my friends having me in their friend lists can’t find me exist.
GetHuman-ngocbich did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ngocbich
Jun 5th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 441 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ngocbich started working on this issue
Jun 5th 7:09pm
GetHuman-ngocbich indicated the issue is not fixed yet.
Jun 5th 11:49pm
GetHuman-ngocbich indicated the issue is not fixed yet.
Jun 6th 10:48am