I have been trying to get a p***word reset code for an hour. Email and sms. Neither are...

GetHuman753246's customer service issue with Facebook from June 2018

Help with my Facebook issue
The problem I ran into: I have been trying to get a p***word reset code for an hour. Email and sms. Neither are working
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman753246
Jun 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 571 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman753246 started working on this issue
Jun 5th 6:55pm
GetHuman753246 indicated the issue is not fixed yet.
Jun 5th 8:08pm
GetHuman753246 indicated the issue is not fixed yet.
Jun 5th 8:46pm
GetHuman753246 indicated the issue is not fixed yet.
Jun 6th 8:56pm
GetHuman753246 indicated the issue is not fixed yet.
Jun 6th 11:56pm