I forgot p***word and requested code sent to my phone, but I am not receiving code. I d...

GetHuman753031's customer service issue with Facebook from June 2018

Help with my Facebook issue
I forgot p***word and requested code sent to my phone, but I am not receiving code. I do not have an email on my account to send reset p***word, I only used my phone number to sign up. I need help with creating a new p***word
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman753031 fixed the problem:
I clicked on the forgot p***word button and requested a new p***word which prompt me to send in proof of my iden***y then they sent a p***word reset link to my email address.
I have an issue with Facebook too
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman753031
Jun 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
GetHuman753031 shared how to fix
Seen by 6 customers so far
Similar issue to 361 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman753031 started working on this issue
Jun 5th 6:12pm
GetHuman753031 confirmed the issue is fixed. Hooray!
Jun 7th 1:31am