I forgot password and requested code sent to my phone, but I am not receiving code. I d...

GetHuman753031's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman753031's own words
I forgot password and requested code sent to my phone, but I am not receiving code. I do not have an email on my account to send reset password, I only used my phone number to sign up. I need help with creating a new password
GetHuman753031 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman753031 fixed the problem
I clicked on the forgot password button and requested a new password which prompt me to send in proof of my identity then they sent a password reset link to my email address.
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman753031
Jun 5th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman753031 shared how to fix
Seen by 13 customers so far
Similar issue to 361 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman753031 started working on this issue
Jun 5th 6:12pm
GetHuman753031 confirmed the issue is fixed. Hooray!
Jun 7th 1:31am