GetHuman-samberar's customer service issue with Facebook from June 2018
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-samberar's own words
I wanted to change my age to my legal age, but forgot to change the year and left it on ****. After contacting facebook, I've told that my account was back, but I still can not login. ... After being told via email that I had access to my Facebook after it being disabled. I am still redirected to my a disabled account page. I’ve tried contacting Facebook many times and they have not resolved my problem in any way whatsoever. I use Facebook and related services every single day without exception. It is infuriating that I have been locked out of my account for an extensive period for no valid reason whatsoever.
That I am still locked out of my account even though people can still view my profile, tag me, message me, etc.
I would really appreciate being able to log back in again as I used to prior to June *rd.
I've been using Facebook related services for * years and I use those services everyday to get in touch with friends and family, to stay up to date on current events and to share with close ones,
I tried submitting appeals, replying to facebook emails and even contacting by phone the Facebook HQ.
I have an issue with Facebook too
How GetHuman-samberar fixed the problem
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