Years ago my son opened a Facebook account using my AOL email address...*****@***.com...

GetHuman-stetlerk's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-stetlerk may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-stetlerk's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stetlerk will want to follow the link below to head to their help center. We will check on GetHuman-stetlerk later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-stetlerk's own words:
Years ago my son opened a Facebook account using my AOL email address...*****@***.com. That Facebook account has been dormant for a few years now. I would like to discontinue that Facebook account. I also believe that it had been hacked to use my AOL email address to send out spam. I am interested in closing that Facebook account out immediately.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-stetlerk
Jun 5th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 78 others
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GetHuman-stetlerk started working on this issue
Jun 5th 4:16pm