I received a “friend request” from someone I know. Before realizing that I was currentl...

GetHuman-b_treada's customer service issue with Facebook from June 2018

Help with my Facebook issue
I received a “friend request” from someone I know. Before realizing that I was currently friends with the individual I accepted the request. So my account was hacked and I received a text asking me to meet someone because they saw my profile and we live in the same area. *Facebook kept bugging me for my phone number, I didn’t want to give the number but eventually did. This is the result.*This is BS. Just keep my account deactivated because Facebook is more trouble than it is worth.*Why ask for my email address when you have it and my phone number?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman-b_treada fixed the problem:
It’s not fixed!
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Customer service issue
Reported by GetHuman-b_treada
Jun 5th, 2018 - 14d ago
I have an issue with Facebook too
Fixed
GetHuman-b_treada shared how to fix
Seen by 3 customers so far
Similar issue to 102 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-b_treada started working on this issue
Jun 5th 4:13pm
GetHuman-b_treada confirmed the issue is fixed. Hooray!
Jun 5th 4:14pm