I logged onto Facebook to see that my account has been hacked as well (my photos have b...

GetHuman-ljpete's customer service issue with Facebook from June 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ljpete will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ljpete can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ljpete's own words
I logged onto Facebook to see that my account has been hacked as well (my photos have been eliminated, profile pic is gone as well and my news feed doesn't load. An fb contact is having the same problem. The suspected link is an account created by Daniel Adam Schuelp, birthdate *-**-** He's created a fake account under the name of Tammy Lee Kunkle-Monroe. He's a **yr man who still lives at home & doesn't want my sister dating his father figure and he's harassing her via Facebook under various fake names. He doesn't think this "kid" would do this resort to this. I want to identify the source of the problem with an address, map location & IP address and restore my account.
GetHuman-ljpete did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ljpete
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
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GetHuman-ljpete started working on this issue
Jun 5th, 2018 3:46pm