i cannot log into my facebook. so i try to change my p***word and it shows that it can...

GetHuman752274's customer service issue with Facebook from June 2018

1 view
 | 
309 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman752274 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman752274's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman752274 will want to follow the link below to head to their help center. We will check on GetHuman752274 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman752274's own words:
i cannot log into my facebook. so i try to change my p***word and it shows that it can't pull up my account with my phone number and email. how can i change my p***word
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman752274 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman752274
Jun 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 309 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman752274 started working on this issue
Jun 5th 3:40pm