Someone tried hacking my account I tried changing my p***word “something goes wrong” ev...

GetHuman751997's customer service issue with Facebook from June 2018

Help with my Facebook issue
Someone tried hacking my account I tried changing my p***word “something goes wrong” every time please help I have so many family pictures I’ve had this account since high school I don’t want to create a new account please help *****@***.com
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman751997
Jun 5th, 2018 - 16d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 660 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman751997 started working on this issue
Jun 5th 2:37pm
GetHuman751997 indicated the issue is not fixed yet.
Jun 5th 4:19pm