tried to log in to facebook and its telling me i have an unusual login password. It as...

GetHuman-saksii's customer service issue with Facebook from June 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-saksii will want to follow the link below to head to their help center. We will check on GetHuman-saksii later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-saksii may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-saksii's own words
tried to log in to facebook and its telling me i have an unusual login password. It asked me to identify pictures of friends of which none of them look familiar to me. It seems like my account has been hacked. I did a pw reset and i still can't log in. it says i have an unusual login.
GetHuman-saksii did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-saksii
Jun 5th, 2018 - 8 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 11 others
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GetHuman-saksii started working on this issue
Jun 5th, 2018 2:02pm