forgotten password and am unable to receive the reset code when i request for it. i did...

GetHuman751799's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman751799's own words
forgotten password and am unable to receive the reset code when i request for it. i did not change my phone number either, i tried other alternatives to no avail. what do i do?
GetHuman751799 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman751799
Jun 5th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 670 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman751799 started working on this issue
Jun 5th 1:48pm
GetHuman751799 indicated the issue is not fixed yet.
Jun 16th 9:51pm
GetHuman751799 indicated the issue is not fixed yet.
Jun 16th 9:57pm