I got logged out, sent an SMS message to log back in and am now getting a prompt saying...

GetHuman751772's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman751772 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman751772's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751772 will want to follow the link below to head to their help center. We will check on GetHuman751772 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman751772's own words:
I got logged out, sent an SMS message to log back in and am now getting a prompt saying that I’m using the feature in a way it shouldn’t be used. Just give me my account back ffs
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman751772
Jun 5th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 197 others
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Timeline
GetHuman751772 started working on this issue
Jun 5th 1:39pm